PROFILE

Creative and innovative problem solver who can work with people across an organization to get the job accomplished on time while satisfying the needs of the various stakeholders. Systematic thinking leads to more effective and efficient use of time and resources, and has lead to improved workplace productivity. Diverse international experience and varied work history has developed an ability to work as a team player with a wide range of people in both large and small organizations, domestically and internationally. Keys areas of strength are:

ACCOMPLISHMENTS

Product Marketing

Marketing Analysis

• Focused corporate strategy on key European market segments by performing market and competitor analysis, and recommending a course of action to increase revenues in that market.
• Reduced customer confusion about the product offering and product positioning by researching best practices, surveying customers and developing new technical content for the corporate website.
• Expedited the business case analysis for a new telemetry device by identifying target markets, surveying potential customers, doing market research and competitor analysis.

PROFESSIONAL EXPERIENCE

Technical Marketing Specialist, Spectrum Signal Processing, Burnaby, BC, 2003 – 2004 Spectrum Signal Processing develops software reconfigurable high density wireless communications products for the military communications and signal intelligence markets. Revenues were $35M in 2003. Provided technical expertise to the marketing department, introduced new financial modeling techniques to Product Management and Sales for estimating future revenues as well as current costs of delivering services.

• Developed and presented plan to Spectrum’s executive for doubling European sales revenues, and increasing customer satisfaction.
• Improved sales force effectiveness by developing new sales tools and marketing collateral and organizing them into an intranet based portal for easy off-site access.
• Lead and implemented a project to overhaul the content of Spectrum’s website.
• Increased Spectrum’s thought-leadership by writing case studies of the use of Spectrum’s equipment by customers. A NASA case study will be published in compactPCI Journal in July/ August 2004 issue. See More Details

Systems Engineer, Glenayre Electronics, Vancouver, BC, 2000 – 2001 Glenayre develops voice mail and wireless communication infrastructure equipment. Revenues were $130M in 2001. Provided the systems engineering support for product management and marketing for two way paging infrastructure products and telemetry devices.

• Recommended strategies for positioning paging technology for wireless telemetry applications after researching competing wireless technologies including GSM and CDMA.
• Gathered technical and business requirements for new wireless devices and applications by meeting with potential customers and partners, and made recommendations to product management. See More Details

Product Marketing Engineer, Glenayre Electronics, Vancouver, BC, 1999 – 2000 Provided engineering support for two way paging infrastructure products to product management. Main technical point of contact between the customer and the engineering department for product beta testing.

• Created new product documentation, marketing collateral, and application notes.
• Increased customer satisfaction by developing a subscriber capacity model (in Excel) for customers planning expansion of their wireless communication system. See More Details

Project Engineer, Glenayre Electronics, Vancouver, BC, 1996 – 1999 Responsible for the technical design, staging and field installation of wireless communication systems in Japan and China. Main technical point of contact between the customer and the engineering department.

• Created new documentation templates, system manuals and field installation manuals.
• Quadrupled the rate at which customer paging systems could be configured and tested before shipping, by creating an automatic system configuration process. See More Details

Technical Consultant, Matsuoka & Co., Tokyo, Japan, 1992 –1996
Matsuoka & Co. prepare US and European patent applications for large Japanese electronics companies. Prepared and wrote an average of 40 patent applications per year in the camera and optoelectronic arts.
List of Patents granted by USPTO.

Freelance Technical Editor, ESL Teacher, Tokyo, Japan, 1991 – 1992
Edited technical manuals translated from Japanese to English, for technical and grammatical accuracy.

Motorola Canada Ltd., Toronto, Ontario, 1989 – 1990
Worked with a team on the design and testing of a power supply module for a new mobile radio.

EDUCATION

MBA, Executive Management (2004) Royal Roads University, Victoria, British Columbia
Received Chancellor’s Award for highest academic performance (GPA 4.0) in graduating class. BASc.

Electrical Engineering (1989) University of Waterloo, Waterloo, Ontario

COMPUTER SKILLS

Proficient in MS Office, Visio, and Decisioneering’s Crystal Ball Monte Carlo simulation software for Excel

INTERESTS, OTHER ACTIVITIES

Mokuyokai Society (Japan Canada Friendship Society) January 2000- present

Extensive travel through Europe (Winter 2002) and Asia (Summer 1996)

Hiking, cross-country skiing, photography