306 - 6385
Hawthorn Lane, Vancouver, British Columbia, V6T 1Z4
Portfolio: http://members.shaw.ca/m_sasso/p.htm
Cell:
604.376.2293 / Email: sasso.marc@gmail.com
Objective
IT Infrastructure Specialist / System Administration / IT
Technician / Technical Support
Profile
Information Technology professional with extensive experience in IT Administration, network administration, research, analysis and technical support in the
education and health sciences industries. Proven abilities in design, planning,
problem solving, and decision making with focus on availability,
scalability, performance, and financial considerations. Offer a valuable
perspective from longevity in the field coupled with a foundation of personal
initiative and an ongoing interest in leading edge information technology.
Network Operating Systems - installation, configuration and administration
Apple: OS9,
OSX; Linux: Red Hat, Ubuntu; Microsoft: Windows 7, Vista, XP, NT, 2000, 2003;
Novell: Netware
Hardware - procurement, implementation and maintenance
3Com, Acer, AMD,
APC, Apple, Asanté, Asus, ATI, Cisco, Epson, Farallon, HP, IBM, Intel,
Linksys, Maxtor, NEC, Netgear, Nortel, Seagate, SGI, SMC, Sony, Sun, Wacom, WD
Application Software and Utilities - installation, configuration, training and technical
support
Acronis, Adobe,
Apache, AutoDesk, Dantz, Diskeeper,
FileMaker,
Macromedia, National Instruments,
Microsoft, McAfee, Qualcomm, Sophos, SPSS, Stalker, Symantec, Thompson Scientific,
Veritas
Registered Partners - Intel, NVIDIA, Microsoft, Seagate
Industry Certifications - Adaptec, AMD, Intel, HP, (ACSA, CCNA, MCSA in Progress)
Professional Experience
Owner / Chief Technical Officer, 1992 - 2011
Petroglyph Computer Labs, Systems
Solution Provider, Vancouver, BC
v Recent Ventures: 2010 Winter Olympics O/Zone, Word on the Street Festival,
Canadian International Dragon Boat Festival, Richmond Winterfest,
2010 Winter Olympics Oval Opening, Task Construction Management, HSBC/NexInnovations PC Replacement Project, Dell/Best Western
Hotels PTU Replacemen / Data Migration Project,Hewlett-Packard/Telus/Vancouver Costal Health Deployment Project
v Delivered IT
integration and application cost reduction to clients through effective
research, design, fabrication and support of computer systems, networks, system
architecture and peripherals
v
Engineered
solutions, installed hardware and software, established optimum configurations,
administered preventative maintenance routines, and diagnosed system problems
including servers, routers, switches, terminals, workstations, and printers to
meet customer needs
v
Led design,
development, and execution of Internet/Intranet sites, including content
creation, e-commerce transactional process and publishing of graphics,
technical and promotional materials
v
Contributed to
development and implementation of successful business and marketing strategies,
through design and authoring of computer software, using C++, Pascal, and HTML
coding
Network Coordinator, 2000 - 2004
Faculty of Education, Exchange
Program, University of British Columbia, Vancouver, BC
v Established
and orchestrated IT strategy, policies, and goals, for an integrated academic and residential exchange program significantly
improving overall IT performance, reliability, and functionality
v Provided 350+ faculty, staff and student users with operations
management, security, system administration and
server/network infrastructure support including messaging and collaboration
systems in a research resource centre, library, computer lab, and multi-server
LAN environment
v
Partnered with
Apple
v
Assembled and
supervised an innovative technological team of employees, who provided
consultation and training to faculty, staff and students ensuring their ongoing
professional development and education
v Redesigned the research resource center structural working environment
to cultivate ongoing growth and inspire its users to strive to ever higher
levels of achievement
v Proactively established standards for system performance including
client response time and server performance and assembled reports on all aspects
of network operation and usage improving user satisfaction
Engineering / Research Technician, 1993 - 2000
Faculty of Dentistry, Research
Centre, University of British Columbia,
Vancouver, BC
v
Provided
administration, research scientists, graduate students, and staff with
technical leadership, training, and infrastructure
continuance,
developed user guidelines and policies, designed and maintained security, and
collaborated on designing, recommending, and implementing technical solutions
to meet department needs
v
Wrote
installation and operational qualifications documentation for successful
research and testing procedures, and conducted research, testing, and analyzed
results
v Credited with design and implementation of information
management systems for an electron microscope facility greatly
improving data, image, and materials tracking together with productivity
v
Read and wrote
electrical and mechanical schematics including design, layout of single, and double-sided
PC boards, reducing outside repair costs and increasing equipment availabity
v
Efficiently and
effectively prioritized a broad range of responsibilities consistently meeting
tight deadlines and achieving performance objectives
Related Positions Held Prior to 1993
Nursing Services Technician;
Sales Representative; Ammundsen Medical Supply Ltd.,
Research Assistant / Athletic Therapist;
Project Engineer, Marine
Pollution Control,
Education
Computing and Information Technology / Technical Electronics / Health
Sciences;
British Columbia Institute of Technology, Burnaby, BC
Network Systems Professional;
Continuing Studies Computers and Technology
Novell Netware Training; Computer
Consultants International,
Novell Network Administration
Bachelor of Science;
Kinesiology, Physical Geography, Environmental Education
Associate of Sciences;
Chemistry, Biology
Professional Affiliations and Interests
CIPS
Auto racing and fabrication, technical drawing, outdoor sports and
activities