Technical
Personal Skills
WORK EXPERIENCE
Technical Support
Convergys, Edmonton Alberta
- Provided support for broadband internet service, as well as related hardware and software.
- After training by Microsoft representatives, supported Windows XP Home/Professional
Programmer/Systems Support Analyst, through the University of Alberta Co-op Program
EDS Systemhouse, Edmonton Alberta
-Maintained compatibility between legacy applications and hardware, and current evolving Windows technology.
-Was the main employee on a project to upgrade a software package. Worked closely with a 3rd party developer with regards to beta-testing and bug reports.
-Provided phone support to end users regarding custom applications
Computer Technical Assistant
McBride Career Group Inc., Edmonton, Alberta
-Y2K preparation and network expansion
-Aided in the maintenance and upgrade of office software
Web Page Developer
Advantage Software, Edmonton Alberta
-Layout formatting and data input
Technical Consultant
Various individuals, Edmonton, Alberta
-Provided software and hardware computer support, as well as basic instruction on the use of home computer systems.
EDUCATION
| 1998-present | BSc in Computing Science Specialization (completed April 2003) University of Alberta Edmonton, Alberta |
| 1997-98 | Finished first year General Science (Dean's list) University of Alberta Edmonton, Alberta |
| 1996-97 | Completed Grade 12 with Honours Ross Sheppard Edmonton, Alberta |
PERSONAL INTERESTS
Computers and electronics are my main interest.
I also enjoy camping, cycling, badminton, reading and drawing.