As owner or manager of a business or home office you know only too well how a computer glitch can have a major effect on your business performance and revenues. 

Whether that computer is in the office or by your side when you visit customers, the time it takes to fix it could have been more profitably spent managing your business. 

Service Agreements You Can Depend On -  Introducing our Elite Service Package^â or E.S.P.  The E.S.P. is an monthly service where our technicians arrive at your premises to perform any maintenance and necessary updates on your PC’s, around your company schedule.  This gives you peace of mind knowing that your computers are being taken care of and allows us to repair any minor troubles before they turn into significant problems.  

Looking for computer support at a fixed cost?  Our service agreements provide you the ability to budget and forecast your computer maintenance costs and provide a substantial discount over our per call service.  Typical services included in our service plans include:  

Certified Hardware Cleaning
Remove all dust from inside of computer, monitor, keyboard, mouse, Wash all outside surfaces of computer console. Secure all internal and external cables.

Certified Hardware Diagnostics
• RAM (Memory)
• Hard Drive
• CPU
• Motherboard
• Modem / NIC Card
• Sound Card
• Video Card
• Floppy Drives
• CD-ROM (Media Drives)
• Backup Device
• Power Supply
• Cooling Fans

Certified Software Updates & Optimization
• Optimize system configuration for maximum performance.
• Update virus definitions and scan for viruses.
• Update spyware definitions and scan for adware, malware or spyware.
• Install latest operating system updates, service packs and
  patches.
• Install up-to-date security patches.
• Remove any device conflicts & system lags.
• Maximize system resources.

Certified User Support
• Assist users with computer related problems
• Answer employee questions
• Training on new equipment or programs.
• And Much, Much, More.....

Priority Service
• Businesses that sign up for E.S.P. also receive numerous other benefits with Alpine Technical Services & Sales, including priority service over other customers.

Our business customers that have subscribed to a service agreement automatically receive priority service when requesting service!

Schedule Your Appointment Now! 

For on-site services in Nanaimo, we charge $80 for the first hour.  Outside of the city limits, our service rate is $80 per hour with a minimum 1 1/2 hour booking.  Minimum service duration is one hour. Fees do not include parts, shipping or taxes. 

All appointments require 2 hour notice of cancellation to avoid 1 hour minimum charge.

Need Additional or Specialty Services, Just drop us a line.  We'll be glad to help.