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Simply
contact us and provide us
with your address and
contact information. You
will then be given a
reference number to
include it when you ship
us the drive as well as
shipping instructions.
After contacting Alpine
Technical Services &
Sales, it's crucial to
disconnect the drive as
soon as possible to
prevent further damage.
Within 7
days after receiving your
drive, we will contact you
via email or telephone and
let you know if we were
able to recover your data.
Your
privacy is important to
us. Our service
technicians will never inspect
your personal files for
any purpose other than
making sure the data is
recovered. Once your data
is recovered and sent to
you it is removed from our
servers. If you choose to
not have us ship back your
failed drive, we will
destroy all data on the
drive at no cost.
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Alpine
Technical Services & Sales!
